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You invested in a fully featured super CRM, but your team is still apprehensive in using it. A CRM is only as good as the information you feed into it. A CRM is a great tool for organizing and...

Your Sales team closed a deal. You are still worried. Why? Your sales team closed a huge deal. Celebration is in order. Take them out for drinks and give them adequate bonuses. What happens after...

There are various CRMs available online. Although the end objective for each CRM is same, features of each CRM may vary either in terms of channel is uses or the payment plans it offers. CRMs like...

A star salesman; Overachieved targets year on year and collected all the trophies and awards there were. Hefty bonuses lined your pockets and confidence was always sky high. You felt like you could...

Customer Relationship Management (CRM) Most people confuse Customer Relationship Management (CRM) for a software tool. This is natural since the term was made popular by various software companies...

"Every email is a customer survey of your target market, by testing they vote on what resonates best with them" - Kath Pay Email has been an essential part of business for many years now. For want...

"A business absolutely devoted to Customer Service Excellence will have only one worry about profits. They will be embarrassingly large.” -Sir Henry Ford  Do you remember the time when you started...

Are you starting a new business or a new project? First step is to create a business plan. Everything starts with an idea. An idea which may take years to take shape. What makes you spend a large...

“Sales Are Contingent Upon The Attitude Of The Salesman – Not The Attitude Of The Prospect.” – W. Clement Stone The excitement of a new meeting and the prospect of closing a new deal have always...